Delivery Policy

Delivery Policies:

At "The Hijab Life," we are committed to providing a seamless and efficient delivery process to ensure that your orders reach you in a timely manner. To achieve this, we have established the following delivery policies:

  1. Scheduled Posting: We process and ship out orders every Monday, ensuring a consistent and reliable delivery schedule. By adhering to this weekly posting routine, we aim to minimize processing time and deliver your items promptly.

  2. Estimated Delivery Time: Please expect a delivery period of 3 to 5 business days from the date of shipment. While we work diligently to meet these delivery estimates, please note that actual delivery times may vary depending on factors such as your location, local customs procedures, and unforeseen circumstances beyond our control.

  3. Order Tracking: To keep you informed about the status of your order, we provide a convenient order tracking service. After your purchase is processed, you will receive a tracking number via email. You can easily track your order's journey by visiting the carrier's website and entering the provided tracking number.

  4. Tracking Updates: Throughout the delivery process, you will receive regular updates on the status of your order. These updates will include notifications on package dispatch, transit progress, and estimated delivery dates. We understand the importance of keeping you informed, and our tracking system ensures that you can stay up-to-date with the whereabouts of your package.

  5. Shipping Costs: We aim to maintain transparent and reasonable shipping costs for all orders. Shipping charges will be calculated based on the weight of the items, the shipping destination, and the selected shipping method. You will be provided with the exact shipping cost during the checkout process before finalizing your purchase.

  6. Multiple Shipments: In some cases, if your order contains items from multiple warehouses or locations, it may be shipped in separate packages to ensure faster delivery times. Rest assured that you will receive all items included in your order, and any applicable shipping costs will remain unaffected.

  7. Address Accuracy: To prevent any delivery delays or misplacements, please ensure that your shipping address is accurate and complete during the checkout process. We are not responsible for any shipping issues resulting from incorrect address details provided by the customer.

  8. Delivery Confirmation: Upon successful delivery of your order, we recommend checking the package for any signs of damage or tampering. If you notice any discrepancies or issues with your order upon receipt, please contact our customer service team within 48 hours, and we will be glad to assist you.

"The Hijab Life" values your satisfaction and strives to provide a smooth and reliable delivery experience for all our customers. If you have any questions or concerns regarding our delivery policies or need further assistance, please do not hesitate to reach out to our dedicated customer service team. Your satisfaction is our top priority, and we are here to assist you at every step of the way.